Experience Design & Strategy
A consultant with extensive User Experience and Digital Transformation skills for both large-scale enterprise systems and consumer-grade applications.
Experience leading projects across multiple industries, including healthcare, telecommunications, e-commerce, consumer software, enterprise application, and local and state government programs.
17+ years of experience in User Research, Strategy, and Human-Computer Interaction Design across all digital platforms and device form factors.
With a specialization in User-Centered Design by running Design Sprint Workshops, creating Rapid Prototypes, and validating Strategy with User Testing.
Tools & Skills:
Experience Solution Architect
Slalom - May 2016 to Present
Spearheaded new initiatives, including workshops and materials designed to enable Digital Strategy and Product Discovery for new and existing clients. A valued Consultant who worked with over a dozen different clients and who, on several occasions, was requested explicitly for follow-up contracts and brought in additional work because of a focus on delivery excellence. Mentoring team members through direct instruction and by creating templates for deliverables, workshops, and training materials.
KPMG - Mar 2014 to May 2015
After being promoted into a Lead position after KPMG acquired Cynergy, with a focus on Strategy, Experience Design, and Technology Enablement through User Research, lead projects to develop innovative User Experience solutions that increased user engagement for clients by building rapid prototypes that align with user needs', business goals, and objectives.
Cynergy - Mar 2013 to Mar 2014
Delivered best-in-class experiences for clients and customers, aligning business objectives, and identifying new opportunities for large-scale enterprise solutions. Worked hand-in-hand with development teams to support creating and prioritizing business requirements.
User Interface Designer
HELM 360 - Nov 2012 to Mar 2013
Supported business solutions and development for new products and services by connecting objectives to the experience and technologies.
User Experience Designer
Seamgen - Nov 2011 to Nov 2012
Ran experience design and innovation to lead client-facing projects while working with software development. Worked with internal marketing and sales teams to expand the client portfolio, maintain client relationships, and redesign their visual branding and online presence.
Sr. Graphic Designer
Buzztime - Sep 2002 to Nov 2011
While working with a team of product managers, marketing directors, software developers, and other designers to create numerous B2B and B2C products and websites, responsibilities included graphic design, motion graphics, interaction, interface design, and game design.