Uncovering Problems
Hello! For the past two decades, I have been creating innovative experiences, impactful strategies, groundbreaking products, delightful services, and first-class designs.
Discovery
Bridging the gap between business goals and the needs of the audience leveraging research back insights to develop innovative strategies.
Developing Solutions
Design
Shaping positive and meaningful human-centered experiences; understanding the needs, behaviors, and expectations of the people.
Enabling Growth
Scale
Implementing and optimizing the operations, processes, tools, and workflows and the and governance needed to see up Design teams for independence and success.
My Specialties
Honed through years of experience, my goal is to create exceptional user experiences that blend intuitive interfaces, user-centered design principles, and innovative solutions.
My Skills
As a seasoned Strategic Design Leader, I have amassed a wealth of experience in driving impactful design initiatives across diverse domains. With a versatile skill set and a deep understanding of user-centric methodologies, I possess the ability to seamlessly transition between roles in Service Design, Product Strategy, Customer Experience, User Research, and Visual Interface Design.
By fostering collaboration and nurturing the talents of individuals with diverse backgrounds, I create an environment where creativity flourishes and ideas are transformed into tangible products or services. With a keen eye for detail and a relentless pursuit of excellence, I ensure that every aspect of the design aligns with the overarching strategic goals, resulting in solutions that resonate with users and drive business growth.
Innovation
- Human-Centered Design
- Workshop Facilitation
- Service Design
- Design Sprints
Experience Design
- Product Design
- User Experience Design (UX)
- Interaction Design (IxD)
- Clickable Prototyping
- User Interface Design (UI)
- Visual Design
- Digital Design Systems
Experience Strategy
- Rapid Prototyping
- Journey Mapping
- Persona Development
- DesignOps
Research
- User Research
- Usability Testing
- Qualitative Research
- Quantitative Analysis
- ResearchOps
- Accessibility