CPS Application

As part of a larger research project for the HHS (Health and Human Services domain), we mapped and designed a mobile experience surrounding a state case worker for Child Protective Services.

These case works have unique needs when accessing a home much of which could be addressed or automated with a specialized application on their phone or tablet, such as being able to access and update files, collect evidence, record interviews, and asking for assistance. The application could also be used to help the case work to support and educate the family; creating quick touch points for scheduling interviews, getting support materials, and getting them in contact with other support organizations.